TERMS OF SERVICE
Last updated on April 19th, 2018
Access to and use of the Cloudjiffy.com website is provided subject to the following terms and conditions which may be amended from time to time at our sole discretion.
PLEASE READ THESE TERMS CAREFULLY AS USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS.
Copyright
The information, artwork, text, video, audio or pictures (collectively “Information”) contained on the Cloudjiffy.com Web site are the copyrighted works.
Use
Except as otherwise indicated, you may view, copy, print and distribute the Information available on the CloudJiffy Web site subject to the following conditions:The Information may be used solely for personal, non-commercial or educational purposes. You may not modify or alter the Information in any way without express written permission from CloudJiffy. Any copy of any information or any portion thereof must include the copyright notice originally included with the Information. Any computer software downloadable or otherwise available from CloudJiffy is licensed subject to the terms of the applicable license agreement. The Information does not include design or layout of the CloudJiffy Web site, elements of which are protected by law and cannot be copied or imitated.
Warranties & Disclaimers
Except as expressly provided otherwise herein, all information on this web site is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. cloudjiffy assumes no responsibility for errors or omissions in the information or other documents which are referenced by or linked to this web site. references to corporations, their services and products, are provided “as is” without warranty of any kind, either express or implied.
In no event shall cloudjiffy or any of its affiliates, employees, officers, directors, agents or representatives be liable for any special, incidental, indirect or consequential or other damages of any kind including, without limitation, those resulting from damage to or loss of use of computer hardware, data or information or loss of profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information or service.
In no event shall cloudjiffy or any of its affiliates, employees, officers, directors, agents or representatives be liable for any special, incidental, indirect or consequential or other damages of any kind including, without limitation, those resulting from damage to or loss of use of computer hardware, data or information or loss of profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information or service.
Links To Third Party Sites
The CloudJiffy Web site may contain links to third-party Web sites, which are not under the control of CloudJiffy. CloudJiffy provides these links as a convenience only and CloudJiffy does intend these links to be endorsements or referrals of these linked sites. CloudJiffy does not accept any responsibility for the content or uses of these linked Web sites.
Copyright Policy And Copyright Agent
It is CloudJiffy’s policy to respect the copyright and intellectual property rights of others. CloudJiffy may remove content that appears to infringe the copyright or other intellectual property rights of others. If you believe that CloudJiffy or any user of our site has infringed your copyright in any material way, please notify CloudJiffy’s Abuse Department ( abuse@Cloudjiffy.com ), and provide the following information:
A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest. An identification of the copyrighted work claimed to have been infringed. An identification of the material that you claim is infringing so that we may locate it on the site. Your address, telephone number and email address. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law. A statement by you that the above information in your Notice is accurate, made under penalty of perjury, and that you are authorized to act on behalf of the owner of the copyright interest involved.
REFUNDS
- Domain Name services are not refundable.
- Payment for Web Hosting services will be refunded for unused months in case of cancellation.
- Dedicated Servers, Self-Managed VPS, Firewalls, Backup Plans and software licences are not refundable.
- Services need to be cancelled from client area as stated in the section below so that our system does not charge your Credit Card automatically for the next service period.
- Accounts used for fraudelent purposes or flagged for abuse will not be refunded.
- The 30-Day Money Back Guarantee Period is only applicable for first-time signups. Subsequent sign-ups are not eligible.
CANCELLATIONS
Cancellation requests need to be submitted via our Client Area
Select My Services > Select the account to be cancelled > Click on Request Cancellation. Cancellation requests via Support Ticket are not accepted.
LATE FEES
Invoices overdue for over 5 days will be charged a late fee/interest upto 5% per month.
Governing Law And Jurisdiction
The CloudJiffy Web site (excluding linked sites) is controlled by Cloudjiffy.com . All matters relating to your access to, or use of, this Website shall be governed by the statutes and laws of India and the United States of America, without regard to the conflicts of laws principles thereof.
Trademark Information
CloudJiffy and the CloudJiffy logo are trademarks of CloudJiffy. Some of these trademarks are registered in certain jurisdictions. All other brand and product names are trademarks or registered trademarks of their respective companies.You may not use any of CloudJiffys trademarks without express written permission of CloudJiffy. If you are interested in using our trademarks, please contact us.
Privacy Policy
This privacy policy sets out how CloudJiffy Pvt Ltd uses and protects any information that you give to CloudJiffy Pvt Ltd when you use this website.CloudJiffy Pvt Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.CloudJiffy Pvt Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/04/2011.
Personal information collection:
Personal information collection:
- We may collect the following information:
- Name and job title
- Information about transactions carried out over this website
- Information that you provide for the purpose of subscribing to the website services
- Any other information that you send to CloudJiffy
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Administer this website
- Personalize the website for you
- Enable your access to and use of the website services
- Internal record keeping
- We may use the information to improve our products and services.
- Publish information about you on the website
- Send to you products that you purchase
- Supply to you services that you purchase
- Send you statements and invoices
- Collect payments from you; and
- Send you marketing communications
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, CloudJiffy may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How do we use Cookies?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes CloudJiffy will store all the personal information you provide on its secure servers.Information relating to electronic transactions entered into via this website will be protected by encryption technology.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
How do we use Cookies?
Information that CloudJiffy collects may be stored and processed in and transferred between any of the countries in which CloudJiffy operates to enable the use of the information in accordance with this privacy policy.In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.
Updating this statement
CloudJiffy may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.
Other websites
This website contains links to other websites. CloudJiffy is not responsible for the privacy policies or practices of any third party.
Disclaimer Policy
The information contained in this website is for general information purposes only. The information is provided by CloudJiffy Pvt Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of [business name]. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, CloudJiffy Pvt Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Acceptable Usage Policy
Cloudjiffy.com provides services to clients all around the world. CloudJiffy has the responsibility to protect each client and provide them with the best services available. The following guidelines were designed in an attempt to ensure that we can do such.CloudJiffy will be the sole arbiter as to what constitutes a violation of these provisions.
General:
Services provided by CloudJiffy may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any United States Federal, State, or City law is prohibited.The subscriber agrees to indemnify and hold harmless CloudJiffy from any claims resulting from the use of the service which damages the subscriber or any other party.
Content:
Examples of unacceptable content include, but are not limited to:
- Copyrighted media, without authority to distribute or display
- Unlicensed applications
- Cracking programs or key generators
- High Yield investment programs or HYIPs and related monitors, toplists etc.
- Child pornography or kidnapping material
- Fraudulent activity, phishing, pyramid schemes, chain letters, forgery, or impersonation
- Terrorist propaganda, racist material, or bomb/weapon instructions
- Virus/Virii, Spyware, Malware, or other infectious material
- Material protected by trade secret or other statute
- Additionally, CloudJiffy prohibits:
- IRC and associated programs (including psybnc, “bots”, etc…)
- Game servers, voice servers and related applications.
- Scripts commonly used for abuse, attacks, or flooding
- Threatening, harrassing, or obscene content
- Legal adult content is permitted on all CloudJiffy product lines. The viewing/downloading or possession of such information/data by CloudJiffy clientele is not governed by CloudJiffy policy, and is at your own discretion/free-will, and may be governed by your state/federal government.
- Links to unacceptable content, as defined above, are also prohibited.
Online Activity:
Any attempts to undermine or cause harm to the CloudJiffy equipment, network, operations, or clientele is STRICTLY prohibited. CloudJiffy will pursue legal action to the fullest extent for all abuse/violation of such.Any activity deemed damaging or abusive, whether unlawful or considered to be detrimental to the operations of CloudJiffy, is prohibited. This includes, but is not limited to:
- Denial of Service Attacks (DOS/DDOS)
- Unnecessary Port Scans
- Mail Bombing
- Unsolicited Advertising via IM, Forums, Newsgroups, Email, etc..
Bulk Email:
We understand that bulk email is an important mechanism for keeping people informed. However, spamming (unsolicited advertising), from the CloudJiffy network, or spamvertising (unsolicited advertising of) sites hosted on the CloudJiffy network is STRICTLY prohibited.
Legitimate bulk email meets the following criteria:
- The recipient has confirmed his willingness to be added to the distribution list of the mailing, by responding to a verification email, or, otherwise, verifiably confirming permission. (Evidence of such must be retained and available by request.)
- The recipient has confirmed his willingness to be added to the distribution list of the mailing, by responding to a verification email, or, otherwise, verifiably confirming permission. (Evidence of such must be retained and available by request.)
- All bulk email senders must post privacy policies, in association with the sending domains. Co-registration is not prohibited, but explanations of the sharing of information must be both publicly available and included in the confirmation mechanism for list subscription.
- If CloudJiffy approaches a client for evidence of confirmation, this request must be honoured within 24 hours.
- Failure to meet the acceptable criteria for bulk mail may lead to immediate termination.
- Additionally, if such actions have caused mail servers or IP address ranges on the CloudJiffy network to be blacklisted, CloudJiffy reserves the right to terminate customer account and fine the customer.
Policy Violations:
CloudJiffy may, at any time, audit systems for any data/activity showing potential policy violations.
Warnings:
The CloudJiffy Abuse Dept makes an attempt to contact the client, via email, when the first sign of a possible violation is noted. These alerts are a courtesy. Responses to such alerts are required. If an alert is received from any CloudJiffy staff member, the client is responsible for acknowledging his/her understanding and citing any action planned or taken, within 24 hours of the notice. Failure to do so may lead to suspension. Repeated failure to do so may result in termination.
Suspension/Deactivation:
If any terms or conditions are failed to be followed, the client risks service suspension or termination. CloudJiffy reserves the right to remove any account, without prior notice. If CloudJiffy deactivates an account for violating policy, the client will forfeit any rights to a refund. No refunds for advance payments will be granted for deactivated accounts.
Unauthorized Usage:
In any case involving unauthorized parties utilizing a CloudJiffy service for abuse/violations, the client will be responsible for stopping all affected applications, until the source of the problem is found and corrected. CloudJiffy may opt to disable all services until the client can perform such an investigation.In any case involving unauthorized parties utilizing a CloudJiffy service for abuse/violations, the client will be responsible for stopping all affected applications, until the source of the problem is found and corrected. CloudJiffy may opt to disable all services until the client can perform such an investigation.
Resource Usage:
CloudJiffy will be the sole arbiter as to what constitutes a violation of resource usage limitations.
Bandwidth:
Overage fees will apply to any service utilizing more than it’s assigned bandwidth allocation, except for those unmetered bandwidth vpses and servers. Overages will be calculated based on overall amount of GigaBytes (GB) transferred in a monthly period, unless a service is sold based on Megabits per Second (MBPS). Services sold by MBPS, will be calculated via the industry standard 95% method, unless specified in contract otherwise. Client is responsible for all usage, and any corresponding overages fees, that result from a service that may be hacked and/or flooding. CloudJiffy may require a deposit should a client utilize/require large amounts of bandwidth beyond their standard bandwidth allocation.
Filtering:
CloudJiffy reserves the right to block/filter or throttle ports and/or ip address ranges, at its discretion. This may include, for example, blocking Port 6667 (IRC), denying access from a known-spamming IP address range, or limiting the speed of point-to-point file-sharing programs (Kazaa, Limewire, Donkey, etc…). This may also include giving priority to certain traffic types, such as Voice-over-IP (VOIP) phone call transmissions.
Virtual Private Servers (VPS):
To maintain the integrity of our service, VPS service that utilizes heavy amounts of system resources may be required to be upgraded, or, CloudJiffy may relocate your site to a different server and/or IP address, to reduce the load on the server on which you are currently residing.
Abusive Clientele:
CloudJiffy may at it’s discretion suspend or terminate service of any client that is abusive/harassing to CloudJiffy and/or CloudJiffy employees. Examples of such activity include, but are not limited to:
- Verbal abuse – cursing, yelling, threatening, etc…
- Ongoing disregard for warnings or notices
- Consistent mistakes/errors/changes causing unnecessary workload
- Spamming CloudJiffy email addresses, ticket systems, or servers
- Continuous involvement in flood/DDOS activity, hacked services, or other ongoing non-permitted usage
- Consistent late payments or responses
- Issuing a chargeback or bouncing a payment
- Continuous activation of problematic end-users
- Activity which affects the service(s) of other CloudJiffy clientele